IMPORTANT NOTICE: This process is exclusively to lodge complaints and suggestions.

If you want claim or claims on its benefit or subsidy, should be performed in an office of benefits after obtaining appointment, by Common Electronic Registration si cuenta con Clave o certificado electrónico o por otras vías reglamentarias.

In case of not being able to use the above options, you can submit, without the option of adjuntar documents, through the Pre-solicitudes form enabled at headquarters, marking the subtrámite provision, grant, etc. that wants to claim and indicating in Concluding the reason of its claim.